Privacy Policy

Last updated: August 3, 2026

1. Purpose of This Policy

This Privacy Policy explains how Fribourg Olympic Basket collects, uses, stores, and protects the personal data of individuals who visit the website https://fribourg-olympic.ch, use its forms, or interact with the services offered through the site.

We process personal data in accordance with applicable law, including the Swiss Federal Data Protection Act of September 25, 2020 (“LPD”) and its implementing ordinance (“OPDo”).

When the European Union’s General Data Protection Regulation (“GDPR”) applies to a specific processing activity, we also comply with the requirements of that regulation.

2. Data Controller

The data controller for personal data collected directly through the website is:

Fribourg Olympic Basket
Administration
Chemin St-Léonard 7
1700 Fribourg
Switzerland

Phone : +41 26 322 08 53
E-mail : info@fribourg-olympic.ch

Any questions regarding this policy or the processing of your personal data may be directed to the contact information provided above.

3. Personal Data Collected

In particular, we may process the following categories of data.

3.1 Data Submitted via the Contact Form

When you use the contact form, we may collect:

your name;
your email address;
the content of your message;
the information you voluntarily choose to provide to us;
certain technical information related to the submission of the form, including the date, time, and IP address, when necessary for the security of the site.

3.2 Data on Hospitality Requests

When you submit a request to reserve a box or VIP area, we may collect the following information:

your first and last name;
your email address;
your phone number;
the type of box or performance you’d like;
the number of people;
any additional information needed to process your request.

3.3 Newsletter Information

When you sign up for our newsletter, we may collect:

your first name;
your email address;
the date and time of your registration;
proof of your consent;
information regarding the receipt of, and—when this feature is enabled—the opening of, our communications.

Subscription to the newsletter is voluntary. You may withdraw your consent at any time by using the unsubscribe link included in each communication or by writing to us at info@fribourg-olympic.ch.

Withdrawal of consent does not affect the lawfulness of processing carried out prior to such withdrawal.

3.4 Technical Data and Browsing Data

When you visit the website, our server or our technical service providers may automatically collect certain data, including:

the IP address;
the date and time of the consultation;
the pages viewed;
the address of the previously visited page;
the browser type and version;
the operating system;
the type of device used;
information regarding technical issues and security.

This information is used, in particular, to ensure the proper functioning, stability, and security of the website.

3.5 Purchasing and Ticketing Data

Tickets, season tickets, or certain products may be sold through platforms or websites operated by third-party service providers.

When you are redirected to such a platform, the data you enter there is generally collected directly by the relevant service provider, under its own responsibility and in accordance with its own privacy policy.

Fribourg Olympic Basket may, however, receive the information necessary to manage your order, ticket, season ticket, access to an event, or after-sales service.

Payment information, such as full credit card numbers, is generally processed directly by payment service providers and is not stored by Fribourg Olympic Basket, unless otherwise indicated during the transaction.

4. Purposes of the Processing

We process your personal data, in particular, to:

operate, manage, and secure the website;
answer your questions and requests;
process Hospitality reservation requests;
manage relationships with fans, customers, partners, and other stakeholders;
to send our newsletter and other communications, with your consent when required;
manage tickets, season tickets, orders, reservations, and services;
provide after-sales service;
prevent misuse, fraud, and security incidents;
compile usage statistics and improve our services;
to comply with our legal, regulatory, accounting, or administrative obligations;
to establish, exercise, or defend rights in court.

We do not use your personal data for purposes that are incompatible with those for which it was collected.

5. Basis for the Processing

Depending on the circumstances, we process your personal data:

because the processing is necessary for the performance of a contract or for the implementation of precontractual measures requested by you;
because you have given your consent, specifically to receive the newsletter;
because the processing is necessary to comply with a legal obligation;
because we have an overriding legitimate or private interest, in particular to operate and secure the site, respond to requests, improve our services, prevent abuse, and defend our rights.

When processing is based on your consent, you may withdraw that consent at any time.

6. Cookies and Similar Technologies

6.1 What is a cookie?

A cookie is a small file stored on your device when you visit a website. Similar technologies, such as local storage, pixels, or technical identifiers, may also be used.

6.2 Types of Cookies

The site may use the following categories:

Strictly Necessary Cookies

These cookies are essential for the website’s functionality, security, or display. In particular, they may be used to save essential preferences, secure forms, or distribute the technical load.

Functional cookies

These cookies enable certain features or remember your preferences.

Audience Measurement Cookies

Depending on the configuration actually enabled on the site, these technologies can help us understand how visitors use the site and improve its performance.

Cookies and Third-Party Content

Certain content or links—including those related to maps, social media, videos, online stores, and ticketing platforms—may involve data processing by third-party service providers.

6.3 Cookie Management

When required by applicable law, non-essential cookies are placed only after we have obtained your consent.

You can manage or delete your preferences using the cookie management tool available on the website, when such a tool is enabled.

You can also configure your browser to block or delete cookies. However, blocking certain cookies may prevent some parts of the site from functioning properly.

Instructions for managing cookies are usually available in your browser’s help settings.

7. Third-Party Services and Content

7.1 Ticket Sales and Subscriptions

The website contains links to external ticket sales or subscription management providers, including platforms such as Smeetz or Eventim, depending on the event or service in question.

When you click on an external link, you will leave the Fribourg Olympic Basket website. The relevant service provider may then collect and process your data under its own responsibility.

We encourage you to review the service provider’s privacy policy and terms and conditions before sharing your data with them.

7.2 Online Store

The store may be operated directly by Fribourg Olympic Basket or by an external partner. When the store is operated on an external domain or platform, the processing carried out on that platform is subject to the privacy policy of its operator.

Fribourg Olympic Basket may receive the data necessary for the preparation, delivery, and tracking of orders.

7.3 Google Maps

The website may contain links or content related to Google Maps in order to show the location of the Halle Saint-Léonard or to help users plan a route.

When you open Google Maps or embedded content provided by Google, certain technical information—including your IP address and information about your device—may be transmitted to Google.

Google’s processing of this data is governed by Google’s own terms and privacy policies.

7.4 Social Media

The website contains links to Fribourg Olympic Basket’s profiles on social media and external platforms, such as Facebook, Instagram, or other similar services.

When you click on these links or interact with embedded content, the platform provider may collect data related to your visit, even if you already have an account with that platform.

The processing carried out by these providers is governed by their own privacy policies.

8. Recipients of the Data

To the extent necessary for the purposes described in this policy, your data may be disclosed to:

to the employees and authorized individuals of Fribourg Olympic Basket;
to the website hosting and maintenance providers;
to IT and cybersecurity service providers;
to providers of forms and messaging services;
to the service providers responsible for sending the newsletter;
ticketing, reservation, payment, or e-commerce platforms;
to partners responsible for organizing an event or providing a service;
to legal advisors, accountants, insurers, and other professionals bound by a duty of confidentiality;
to administrative, judicial, or regulatory authorities when required by law.

Our service providers may process the data entrusted to them only in connection with the services they provide and in accordance with the instructions or obligations applicable to them.

We do not sell your personal data.

9. Transfer of Data Abroad

Some service providers may process or store data outside of Switzerland, including in the European Economic Area, the United States, or other countries.

When personal data is transferred to a country that does not provide a level of protection deemed adequate, we implement the safeguards required by applicable law. These safeguards may include, among other things:

recognized standard contract terms;
clauses tailored to Swiss law;
the recipient’s participation in an officially recognized mechanism;
valid consent;
any other exemption or guarantee permitted by law.

It is possible that authorities in a foreign country may, under certain circumstances, access the data in accordance with local law.

10. Shelf Life

We retain personal data for as long as necessary to fulfill the purposes for which it was collected.

The shelf life depends, among other things, on:

the nature of our relationship with you;
the time required to process your request;
the duration of a reservation, an order, a subscription, or a contractual relationship;
your newsletter subscription;
legal retention requirements;
the need to prevent abuse or to defend rights in court.

À titre général :

In general:
Data related to reservations and transactions may be retained for the applicable statutory periods, particularly those related to accounting and contractual matters;
The data used for the newsletter is retained until you unsubscribe, subject to the retention of limited proof of consent or withdrawal;
Technical and security logs are retained for a period of time commensurate with security and fraud prevention needs.

At the end of the retention period, the data is deleted or anonymized, unless further retention is required or justified by law.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

the loss;
destruction;
unauthorized access;
unauthorized disclosure;
the change;
misuse.

These measures may include, among other things, access controls, backups, security updates, encryption of communications, password management measures, and access restrictions based on job functions.

However, no data transmission or storage can be guaranteed to be completely secure.

12. Your rights

Within the limits and conditions set forth by applicable law, you may, in particular, request:

if we process personal data about you;
access to the processed data;
the correction of inaccurate or incomplete data;
the erasure or destruction of certain data;
the limitation of a treatment;
the delivery of certain data in a common electronic format or its transmission to another responsible party;
the withdrawal of consent;
opposition to certain treatments;
additional information about the origin, purpose or recipients of your data.

Some of these rights may be limited, in particular where processing is necessary for compliance with a legal obligation, the protection of the rights of third parties or the establishment, exercise or defence of legal claims.

To exercise your rights, you can write to:

info@fribourg-olympic.ch

To prevent unauthorized access to your data, we may ask you to provide information necessary to verify your identity.

13. Complaint to an authority

You can contact us as a priority so that we can review your request.

You also have the option of contacting the competent data protection authority.

In Switzerland, the competent federal authority is:

Federal Data Protection and Information Commissioner – FDPIC
Feldeggweg 1
3003 Bern
Switzerland

Where the GDPR is applicable, you can also lodge a complaint with the competent supervisory authority in your country of residence, your place of work or the place where the alleged violation occurred.

14. External Links

The site may contain links to websites operated by third parties.

We have no control over the content, security, or privacy practices of these external sites. This policy does not apply to processing carried out independently by their operators.

We recommend that you review the privacy policy of each external site you visit.

15. Changes to this policy

We may modify this policy to take into account: